Delete account

You can delete your Migradar account in two ways.

In the app

Settings › Account › Delete account. Your account is gone immediately.

Without the app

Email support@migradar.com from your account's email address, with the subject "Delete account". We delete your account within five working days and confirm by email. If we doubt that the request comes from you, we ask for an additional confirmation.

What happens

Deleted immediately: your email address, your password hash, your sessions, your link with Apple (we immediately revoke it at Apple), and notification data from an older version of the app that was still stored with your account (place and region, notification settings, push addresses). We also have RevenueCat erase your customer data straight away.

What remains:

A subscription keeps running until you cancel it in the App Store or Google Play. Deleting your account does not cancel it.
Purchases remain with Apple or Google, under their policies.
Alerts you turned on on a device stay on on that device, without your account's Premium. They belong to the device, not the account; you turn them off in the app (Settings › Alerts).
Emails you sent us are kept for up to two years after the last contact.
An error message containing your email address stays in the server's error log until it is overwritten automatically.
Your account remains in the nightly backup of the account data for up to 14 days; after that it is gone from every copy.
Sales reports we must keep for the tax authorities are kept for seven years.

The app itself keeps working without an account: the forecast, the map, the species and the alerts.